Hey…What’s That Button?

Tonya Strickland December 9, 2021 No Comments

You may notice a snazzy new button on the side of the LMS. That is a help button. It’s an easy way to get to the new form to submit a Help ticket.

Right now, it goes directly to the form to submit a ticket for support for all LMS users. Soon we will also have a knowledge base implemented to easily search for common help issues.

The LMS Support link remains on the bottom right-hand side of the LMS pages, as it has always been. The difference now is that it goes directly to submitting a ticket.

The user is required to enter their email address, training location, subject, and a brief description of the problem. There is other information the user can provide, such as their role, the type of support needed, operating system, the browser they are having issues with, etc.

These tickets are routed directly to our support staff. As we continue to improve the system support, we will keep you notified.

Thanks for reading!

Available Now! The electrical training ALLIANCE 2021 Planning Guide

Tonya Strickland April 22, 2021 No Comments

The digital version of the 2021-2022 electrical training ALLIANCE Planning Guide is now available for download. The Guide will help with all of your planning needs for the upcoming school year.

The printed Planning Guide will be mailed out soon; however, you can access the digital copy now by navigating to the Members Area of the electrical training ALLIANCE website, logging in, and choosing Downloads on the left side of the screen. The final step before accessing the digital copy is to click Catalog & Planning Guides. (more…)

Test Generator Exams – 2011 NEC and 2012 70E – related Courses

Tonya Strickland December 8, 2020 No Comments

The Legacy Test Generator has been undergoing a phase-out over the last few years. The legacy system was built on Flash. Flash has had a long and prosperous life for use in delivering online resources; however, that will end on December 31, 2020. As a result, this system will no longer function beyond 2020, and access to exams for all courses will only be through the LMS Assessments tool.

We have completed migrating exams from the Legacy Test Generator to the new Online Assessments system; however, Legacy Test Generator exams for 2011 Code-related and 2012 Electrical Safety-Related Work Practices (ESRWP) courses will not be converted. To support those program still using some of those older courses, we have created multiple exam versions in PDF format that you can request. For each exam version, we have three variances with the same set of questions shuffled across the three.

The following is the list of courses for which we have PDF exams available. To request exams and answer keys for these courses, please reach out to Steve Strickland by phone at 888.652.4007 or by email at sstrickland@electricaltrainingalliance.org, and let him know if you want different exams (different questions on each) or variations of the same exam (same questions shuffled).

For more information on the decommissioning of the Legacy Test Generator, please see those posts.

Legacy Test Generator Conversions Are Complete!

The Legacy Test Generator Decommissioned as of 12/31/2020